Shipping & Delivery

We pride ourselves in handling your orders quickly and efficiently, with the majority of orders dispatching within 24 hours of being placed; however, some orders may take up to 48 hours to process. Should any unforeseen delays occur, you will be notified within 48 hours of placing your order.  However during our Sale period, due to the volume of orders, this may take longer, we appreciate your patience.

* Please note: Orders placed after 3pm will be processed on the next working day. ** Orders placed after 3pm on a Friday will be processed on the next working day. As such, orders will be processed/dispatched on Monday for delivery on Tuesday. If you are ordering on a Thursday after 3pm and need your order for the weekend, please select Saturday Delivery at the check out.

 

ALL ORDERS:

 

Delivery

Time

Cost

 Royal Mail 2nd Class 

 

2-5 Working Days. Available on UK orders under £10.

This a non tracked service. 

 £1.99

Royal Mail  Tracked 48

 

2 Working Days

FREE on UK orders over £75.  

Postcode exclusions* The below post codes can select this service however due to location, it may take up to 3-5 days

BT, HS, KW, PA20, PA28-PA38, PA41, PA49,PA60-78,PA80,PH30,PH41-44,TR21-25,ZE,JE,GY,IM,KA27

£3.20

Royal Mail Tracked 24  

 

Next Day Delivery. 

Order between Monday-Friday by 4pm for Next Day delivery including Saturday delivery. Excludes Sunday delivery. 

Personalised items are not available for Next Day Delivery.  

Postcode exclusions* The below post codes can select this service however due to location, it may take up to 2-3 working days for delivery. 

 HS, KW15,PA20,PA28-38,PA41-PA49,PA60,PA78,PA80,PH30,PH41,PH43,TR21-25, ZE, JE, GY, IM, KA27, KW16-17,P H42, PH44, BT

£5.95

 DPD Guaranteed Next Working Day Delivery

 

Applies to Mainland UK orders placed Monday-Thursday by 3pm.

FREE on orders over £150 (excludes Northern Ireland)

Excludes Saturday Delivery.

Personalised items are not available for Next Day Delivery.

Please also note that next working day delivery to Scotland, Highlands and Islands  can take up to 2 working days. 

DPD Cannot deliver to PO Boxes. 

£5.95
Saturday Delivery DPD Available for Mainland UK only. To qualify for Saturday delivery, orders must be placed with this service selected after 3pm Thursday, by 3pm Friday. £10.00
DPD 2 Day Tracked Republic Of Ireland - 2 Working Days €12.95
FedEx (Custom charge applies to orders over $800)

 USA - 3 Working Days

 

$11.00 -$18

 

DHL 

UAE, Australia & Canada - 2 Working Days

 Subject to location - Calculated at checkout. 

DPD 7 Day Tracked 

Australia - 7 Working Days

 Subject to location- Calculated at checkout

 Royal Mail Standard International Tracked 

(Custom charges will apply)  

 Europe - 5-10 working days £12.50
DPD Premier Delivery 

 

Become a Premier Member and receive free next working day delivery for  a whole year. Order by 3pm to receive Next Working Day Delivery. 

Please note this does not include Saturday delivery. If you are a premier member and would like Saturday delivery this will need to be selected at the checkout by 3pm Friday.

Applies to Mainland UK Customers.

One off payment of £9.99

 

Please note estimated shipping times include processing time at the warehouse and are calculated from the date the order is dispatched.

 

Are There Any Additional Customs Charges That I Have To Pay Upon Delivery?

Yes due Brexit laws, custom charges and any duties will be down to the customer to pay. We cannot give an estimate to what these charges will be as each country is different. Please note parcels can take up to 10 working days to complete through customs, custom processing time is completely out of our control. If you are located in Ireland, the custom charge payment will be added to the total order value. 

 

How To Track Your Order

You can track your order using the tracking number and the link on your dispatch confirmation email or you can sign in to your Style Cheat account to check your order status. You can also use our portal tracking system here https://swaptrack.co/p/stylecheat  

When will my order be sent?

We aim to dispatch orders placed before 3pm on the same day.

Although we use all reasonable means to ensure that your order is delivered within a specified time frame, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will inform you of any unexpected delay.

During sales or busy periods delivery may take 5-7 working days.

What if I am not home when they deliver?

We recommend you use a delivery address where there will be someone to receive and sign for the delivery. For many of our customers this may be a work address. However, if you are out, the usual procedure is for the delivery service to leave a “We Stopped By” card. You can then collect from a depot or re-arrange delivery for a time that suits you.

Style Cheat do not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location you deem as a “safe place” such as in the shed, garage or with a neighbour, we cannot accept responsibility, if you fail to receive your parcel.

 

Undelivered Items

If items are undelivered to you by the courier/postal services these orders will be held for a defined period of time (varies per company) for you to collect. If uncollected items exceed this limit, they will be returned to us as the sender. All items will be automatically refunded and returned to stock. You will be notified via email of the refund once processed.